FAQS

What is a Home Network and why would I want one?

ANSWER A home network is a group of computers, printers and other devices that are connected together with wires or wireless, allowing different users to exchange information and share hardware, software and Internet connections.

If you own multiple computers, you may want to:

– Use a single Internet connection on different computers at the same time
– Share a single printer between different computers
– Share files such as images, music, movies and documents between computers in the network
– Play games that allow multiple players at different computers

Is it really necessary to back up my computer files?

 ANSWER Yes. Backing up your computer files is perhaps the single most important thing you can do to protect all of the information you have stored on your computer. Although it is sometimes possible to restore data files that have been lost or corrupted, there are times when files cannot be recovered unless they have been properly backed up

What problems should be handled by computer repair technician?

ANSWER Obviously, you will want to contact a computer technician to take care of any problems with your computer that you have no idea how to handle. But, there are other situations when it is best to obtain the services of a professional as well, even if you think you might have an idea of how to handle the situation. For example, if you have lost files or if your system has crashed, you risk causing even more damage to your computer when you try to troubleshoot the problem yourself.

 I’m a senior citizen. Do I really need to have a computer?

ANSWER Absolutely! While you may not need a computer to get ahead in your career or to do research for a college paper, there are many other uses for computers that senior citizens enjoy. For example, a computer can help you stay in touch with friends and family, get more involved in a hobby or even provide you with a way to simply keep your mind sharp and alert.

 How can I tell if my computer has a virus?

ANSWER Since a virus is technically an unwelcome software program that is installed on your computer, the way it affects your computer will vary depending upon the virus program as well as your operating system. In fact, if the virus is very well programmed, you may not notice any signs of infection at all. Furthermore, some of the signs that are commonly associated with a virus infection may actually be caused by something else. Still, some of the signs that are most commonly associated with a virus include:

  • Your computer starts running more slowly than usual
  • Your computer stops responding to you or starts “locking up”
  • You start receiving unusual error messages

In short, your computer simply stops acting normal.

 Should I Monitor What My Kids are Doing on the Computer?

 ANSWER The simple answer to this question is “yes.” Although you may feel as if you are invading your child’s privacy, monitoring what he or she does on the computer and maintaining an open dialogue about safe computer usages is essential to keeping your child protected.

 How can I monitor my child’s online computer habits?

ANSWER There are several steps you can take to monitor your child’s online computer habits. The first is to install software that prevents access to certain sites, while other steps include checking browsing history and installing software that keeps track of all sites that are visited. Of course, nothing can replace keeping the lines of communication open with your child and making sure you are clear on your expectations.

 Should I buy PC computer with Windows 7 or Mac with Snow Leopard?

ANSWER Deciding between a Mac or a PC is largely based on personal preference. When comparing the Windows 7 and Snow Leopard operating systems, both systems are excellent. The Mac is known for offering a simple and sleek design with few software compatibility issues, but it is more costly than the PC. The PC, on the other hand, offers a greater variety of software options and 90% of computer users use a PC. It should also be noted that Macs are just as susceptible to virus attacks as PCs, but there are more viruses created for PCs than there are for Macs.